NORTH PLATTE, Neb. (KNOP)- Hospital officials with Great Plains Health are saying over and over patient information is safe after a ransomware attack on their computers Monday night. CEO Mel Mcnea is confident patient information was not breached.
Hospital is taking measures to investigate after data being breached. (SOURCE: Kaylie Crowe KNOP-TV)
The hospital is in investigation mode. They had a breach in their system and immediately went to work. They're trying to figure out who sent them the ransomware virus. Ransomware is a type of malicious software, or malware, designed to deny access to computer systems.
The FBI and the State Patrol are on site and will work with the hospital as the investigation unfolds. There is a team of information system cyber-security agents, some with military experience, who look for these types of issues. These teams are working 24/7 to figure out what happened and how to prevent it. Right now they're using traditional paper forms to communicate with each other And the patients are also filling out paper forms.
The Great Plains Health Chief Development Officer, Fiona Lisback, is saying this is not only an issue for hospitals but for any place with a large database.
"They target geographic areas. And so we would ask the community to be very careful if you're receiving any suspicious phone calls, to know that if it sounds too good to be true it probably is. And make sure that you are not giving out social security numbers or anything like that. If there is suspicious activity on your personal computer or your business computer make sure you're changing passwords," said Lisback.
GPHealth canceled some non-emergent patient appointments and procedures today. Now they are in full operation but are sticking to using paper format for the time being. This could take from days to months to resolve.
The hospital cannot use email or traditional electronic communication.
They can use Facebook to keep the public informed about what's happening